5/1/2024 -- Semi-annual water bills have been mailed.
These bills represent water used from approximately 10/1/2023 through 3/30/2024.
Payment in full is due by June 1, 2024 to avoid a $20 late fee.

The Turners Falls Water Department has set new water rates to be reflected in the May 2024 bills.
We understand that rate adjustments can impact households, and we want to assure you that this decision was made after careful consideration of various factors, including maintenance costs, infrastructure improvements, loss of major water users, costs of operation and future sustainability.

In District Usage

Usage(In Gallons)

<12,000

13,000-200,000

201,000-400,000

401,000-600,000

601,000-800,000

801,000-1,000,000

>1,001,000

Old Rates (Per 1,000 Gal)

$35

$2.85

$3.05

$3.25

$3.45

$3.65

$3.85

New Rates (Per 1,000 Gal)

$47

$3.85

$4.10

$4.35

$4.60

$4.85

$5.10

Out of District Usage

Usage(In Gallons)

<15,000

16,000-200,000

201,000-400,000

401,000-600,000

601,000-800,000

801,000-1,000,000

>1,001,000

Old Rates (Per 1,000 Gal)

$80

$5.15

$5.35

$5.55

$5.75

$5.95

$6.15

New Rates (Per 1,000 Gal)

$92

$6.15

$6.40

$6.65

$6.90

$7.15

$7.40