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Water Usage Bills were due December 1st.
A Late Fee of $20.00 will be applied to all overdue accounts on December 23rd.
Payment Options:
* Online Payments: Available only until December 22nd via our website.
*In Office Payments: We accept cash, check, Mastercard, Discover and American Express. Phone payments are not accepted.
Water Service Line Inventory
The Turners Falls Water Department is required to develop a materials inventory of all water service lines served by TFWD. Service lines are the pipes that connect the water main in the street with the pipes in your home. Piping has a section from the main to the curb box (TFWD side) and a section from the curb box to the structure (Resident/Private side). Letters were sent this summer asking for the public's help in identifying service lines. Our initial inventory was completed in October 2024. Additional letters will be mailed to those properties with incomplete data within the next month.
For further information on Lead in Drinking Water please visit: https://www.mass.gov/ead-in-drinking-water.
The TFWD's water service line inventory is a requirement of the U.S. Environmental Protection (EPA) Lead and Copper Rule Revision. This initial inventory can be viewed in our office Monday - Thursday 8:30-4:30 and Friday 8:00-3:00.