Water usage bills were mailed November 1, 2024.
This represents water used from approximately April 1st through September 30th.
Payments are due December 1st to avoid a $20 late fee.
**

Water Service Line Inventory

The Turners Falls Water Department is required to develop a materials inventory of all water service lines served by TFWD. Service lines are the pipes that connect the water main in the street with the pipes in your home. Piping has a section from the main to the curb box (TFWD side) and a section from the curb box to the structure (Resident/Private side). Letters were sent this summer asking for the public's help in identifying service lines. Our initial inventory was completed in October 2024. Additional letters will be mailed to those properties with incomplete data within the next month.

The TFWD's water service line inventory is a requirement of the U.S. Environmental Protection (EPA) Lead and Copper Rule Revision. This initial inventory can be viewed in our office Monday - Thursday 8:30-4:30 and Friday 8:00-3:00.