Water Bills were mailed May 1, 2025 and due by June 1, 2025 to avoid a $20 late fee. These bills represent water used between October 1, 2024 and April 1, 2025. Upcoming sewer bills will be based on this usage.
Water Service Line Inventory
The Turners Falls Water Department is required to develop a materials inventory of all water service lines served by TFWD. Service lines are the pipes that connect the water main in the street with the pipes in your home. Piping has a section from the main to the curb box (TFWD side) and a section from the curb box to the structure (Resident/Private side). Letters were sent this summer asking for the public's help in identifying service lines. Our initial inventory was completed in October 2024. Additional letters will be mailed to those properties with incomplete data within the next month.
For further information on Lead in Drinking Water please visit: https://www.mass.gov/ead-in-drinking-water.
The TFWD's water service line inventory is a requirement of the U.S. Environmental Protection (EPA) Lead and Copper Rule Revision. This initial inventory can be viewed in our office Monday - Thursday 8:30-4:30 and Friday 8:00-3:00.