As of December 24, 2021 payments will not be accepted through our online portal. $20 late fees have been applied and payment must be in the form of cash or check. Thank you.
The Turners Falls Water Department is committed to providing a safe and reliable supply of high quality drinking water to its customers. Our water provided meets and often exceeds all State and Federal Standards set for quality and safety.
Our commitment does not stop once the water comes out of the faucet. Throughout the year, you may have questions about rates, leaks, water facts or conservation. Our staff can assist with all these questions.
The Water Department feels it is vital to educate all members of our community on conserving and protecting our water supply. Pamphlets and educational materials are available at our office.